If you do business in Washington State, you must know about the Consumer Protection Act. It’s been around since 1961, tucked away in Chapter 19.86 of state law (the RCW, for those keeping track). Think of it as a shield protecting everyday consumers and businesses from shady dealings.
Let’s break down what matters here. First, the law takes a hard stance against anything considered unfair or deceptive in business. But here’s the catch—it’s not enough for just one person to get burned. The courts want to see that these shenanigans could affect other people, too, or that they’re part of a pattern. That’s what they call the “public interest” requirement.
Now, if you’ve been wronged, you’ve got options. The law lets you take businesses to court yourself. Win your case, and you could get back what you lost – maybe even triple that amount (though they cap it at $10,000). Plus, the other side might have to pay your lawyer fees.
But you’re not alone in this fight. The State Attorney General’s office acts as a watchdog, prosecuting businesses that violate the law.
They have special programs, too. Have you ever heard of the Lemon Law, which helps resolve nightmare new car situations, or the program that helps resolve manufactured home disputes?
Washington adds extra protections covering specific industries for good measure. Whether you’re getting your car fixed, dealing with charity fundraisers, or fending off persistent telemarketers, there’s probably a law for that.
According to the foregoing, this overview serves as general guidance and should not be construed as exhaustive legal counsel. Individual circumstances may vary.
